Overview #
The platform includes a built-in, cloud-based Self-Service Portal, designed to simplify group management and user access for the Wi-Fi Personal Network (WPN) feature. The portal provides tools for group administrators to monitor connected devices, manage Pre-Shared Keys (PSK), and invite end-users to specific WPN groups with ease.
Key Features of the Self-Service Portal #
Group Management #
- Pre-Shared Key (PSK) Management: Allows authorized users to update and manage group-level PSKs securely.
- Device Monitoring: Provides real-time visibility into devices connected to the WPN.
- Device type
- Connected to
- Upload / Download
- First Seen / Last seen
- User Management: Enables administrators to add, update, or remove users within a group.
Access and Login #
Each tenant has a unique login URL for accessing the Self-Service Portal, with an optional global URL for broader access. The platform supports the following login methods:
- Magic Link Login: A secure email-based login with a magic link (default option).
- SAML 2.0 Federated Login (SSO): Allows Single Sign-On for enterprise environments.
User Roles and Privileges #
The platform supports role-based access control, ensuring users receive appropriate permissions. Available roles include:
- User (Default Role):
- View connection details, including the Pre-Shared Key (PSK).
- Group Administrator:
- Update the Pre-Shared Key (PSK).
- Monitor connected devices within the group.
- Add, update, or remove Self-Service users in the group.
Group administrators are empowered to maintain control over group settings while delegating limited permissions to other users.
Self-Service Auto Enrollment #
The platform supports auto-enrollment to streamline user onboarding. When users log in with an email address that matches a pre-configured domain policy, their accounts are automatically created in the portal. These users are assigned a predefined profile based on the organization’s domain policy.
- Default Roles for Auto-Enrolled Users:
- User (Default): Limited to viewing connection details and the PSK.
- Group Administrator: Includes permissions for PSK updates, device monitoring, and user management within the group.
This feature simplifies the onboarding process for end-users while maintaining control over access permissions.
Benefits of the Self-Service Portal #
- Efficiency: Reduces administrative overhead by enabling self-service management for group administrators.
- Security: Ensures granular access control and secure PSK management.
- Scalability: Supports multi-user and multi-group environments with automated enrollment and SSO options.
- User Experience: Simplifies access for end-users with a clean, intuitive interface and secure login options.