The Self-Service Portal simplifies network management, streamlines device connectivity, and enhances account security. Optimized for ease-of-use and efficiency, this solution enables consultants and end-users to autonomously manage network connections, monitor connected devices, and handle personal passwords securely.
Self-Service #
Device Management
- View and monitor all connected and previously connected network devices.
- Identify devices by MAC address, last seen timestamp, and description.
- Filter devices based on their connection status (Online, Offline, or All).
- Check device details, including access points they are connected to and connection type.
- Review who added each device, along with timestamps for modifications.
User Management
- Manage users who have access to the system.
- Assign and modify user roles, such as:
- Self-Service User Administrator: Allows managing other users.
- Pre-Shared Key (PSK) Administrator: Enables updating network credentials.
- Default User: Provides standard access to the system.
- View user-associated devices and make changes to assigned permissions.
- Add new users or revoke access.
Pre-Shared Key (PSK) Management
- Update the network’s PSK, which is used for device authentication.
- Receive a system notification about the impact of the update, including the number of affected users and registered devices.
- Apply the new passphrase across connected devices and users.
Connection Guide
- Provides guidance on how to connect devices to the network.
- Ensures that users and devices are set up correctly.